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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wanda Johnson

September 26, 2024

5  out of  5
rating by Wanda Johnson
"My experience with State Farm Blaine Newby has been extremely excellent. I would recommend to all that’s in the market. They are about there business.🦋"
We responded:
"Wanda, thank you so much for the kind words. We truly appreciate your business! -Blaine"
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Thomas Benton

August 28, 2024

5  out of  5
rating by Thomas Benton
"Excellent service"
We responded:
"Thanks for the review, Thomas! We appreciate your business and strive to provide great service to all of our customers across Louisiana and Texas! As always, please let us know when you need anything and we’ll be there for you! -Blaine"
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David Newell

December 18, 2023

5  out of  5
rating by David Newell
"Incredible, knowledgeable crew. Thank you for years of great service."
We responded:
"Hey David! Thank you so much for the review! We strive to give our customers the best service, so it’s great to hear the positive feedback. I’ve shared your review with my team. -Blaine Newby"
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crypto clay

November 16, 2023

5  out of  5
rating by crypto clay
"Best agent in the business"
We responded:
"Thanks for the kind words, Crypto Clay! We truly appreciate your business!"
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Cyndie Bailey

October 23, 2023

5  out of  5
rating by Cyndie Bailey
"Blaine and his Staff have always been wonderful. They are Friendly, Kind, Caring, and most of all Helpful if there is a time I call they do not hesitate to help me in any matter that I’ve have ever had. They are awesome to do business with."
We responded:
"Hey Cyndie, thanks so much for the kind words. We definitely appreciate your business and value you as a customer. It is always a pleasure to see you all in the office and to help you with all of your insurance needs! -Blaine "
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Christine

October 22, 2023

5  out of  5
rating by Christine
"Great customer service"
We responded:
"Thanks so much for the kind words, Christine! We appreciate your business! -Blaine"
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Meek Monroe

October 5, 2023

5  out of  5
rating by Meek Monroe
"Great staff who make sure you are on top of your insurance. Love working with this agent and his team."
We responded:
"Thanks so much for the great review. My team is dedicated to making sure our customers are well served. We truly appreciate your business! -Blaine"
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Greg Wilson

September 19, 2023

5  out of  5
rating by Greg Wilson
"Blaine is fantastic. He’s knowledgeable and on point, but his sincerity and integrity is what sets him apart."
We responded:
"Greg, thanks so much for the kind words. They truly help make our jobs more enjoyable to hear this kind of feedback. Honesty, integrity, and sincerely caring for our customers is at the core of our mission to best serve our SWLA community. -Blaine"
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Samaria Edwards Brown

September 14, 2023

5  out of  5
rating by Samaria Edwards Brown
"Demarkus helped me with switching my insurance. He was very helpful. Thanks team Blaine"
We responded:
"Demarkus is awesome! Glad to have you on Team Blaine, Samaria! "
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J P

September 2, 2023

1  out of  5
rating by J P
"You need to get rid of your assistant ASAP. He’s ruining your business. He had ugly attitude with me whole time. I never had to renew it with you again with that attitude. So, I got a new policy from else where."
We responded:
"Hello! I always operate in full transparency and honesty. I was able to listen to the conversation you had with my team member as it happened and can attest that he was polite and courteous with you during the entire conversation. That is the expectation I set for all of my team members. I’m sorry you feel like we were not able to address your concerns. We did reach out to you 4 times over the last 7 weeks regarding the matter, and I followed up with you again after your call, but haven’t heard back from you yet. I am available in person or by phone at any time to address any concerns you may have in a prompt manner. 337-429-5335 Thanks, Blaine Newby"
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Lori Barnhill

April 27, 2023

5  out of  5
rating by Lori Barnhill
"Demarkus Batiste was excellent in helping me with all of my insurance needs. He is very professional and made the process of switching companies effortless, he’s a true asset! Blaine Newby obviously has an excellent team!"
We responded:
"Thanks for choosing our office for your insurance needs, Lori! We are excited and blessed to have Demarkus on board with us here in Lake Charles. He is a great! We truly appreciate your business! -Blaine "
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Billy Menard

April 21, 2023

5  out of  5
rating by Billy Menard
"Tremendous experience!!! My homeowners insurance went from 2500 and I was getting quotes as high as $12,000. One phone call, 3 hours later I had nearly triple the amount of coverage across the board for just a mere $1,500 more than my original $2,500 yearly premium. Little to no effort on my part, Blaine's staff was extraordinary! Took less than 10 minutes on the phone and we were done. They took care of calling my mortgage company sending in all of the paperwork literally a hands-free experience for me. And not to mention, the fact that everyone I had to deal with was super courteous very professional and expedient. Would highly recommend"
We responded:
"Hey Billy! Thanks so much for the kind review. I appreciate you sharing your experience obtained a Louisiana Homeowners insurance policy with us. Our goal is always to be courteous, expeditious, and knowledgeable so that’s great to know the staff treated you well. Please be sure to refer your friends and family to us! Thanks! -Blaine"
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Jasmaine Johnson

March 11, 2023

5  out of  5
rating by Jasmaine Johnson
"I called in with an urgent matter to get a quote. Blaine took care of me right away. He explained every single thing to where it left me with little to no questions to ask at all. I'm glad I decided to call. I'm satisfied, and it was an overall great experience. !!HIGHLY RECOMMEND!!"
We responded:
"Jasmaine, thanks so much for choosing us for your auto and fire insurance needs here in Southwest Louisiana! We are excited to have you as our newest customer, and we look forward to serving you in the future! We sincerely appreciate your business! -Blaine"
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Madisyn Luttrell

March 2, 2023

5  out of  5
rating by Madisyn Luttrell
"Super fast and helpful! Got me a new rate on my new vehicle very quickly and sent me everything right away after I purchased the vehicle. Made this part of the process stress free!"
We responded:
"Hi Madisyn! We really appreciate the kind words. We know there are a lot of options out there for auto insurance in SW Louisiana, so we truly appreciate you choosing Blaine Newby State Farm. It is always a pleasure to provide the best service possible for our customers. Thanks so much for your business! "
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Monica Roy-White

January 18, 2023

1  out of  5
rating by Monica Roy-White
"My elderly mother has had such poor experiences with this office. They never seem to be willing to be helpful in resolving matters. I felt that neither Blaine nor his secretary had a grasp of good customer service, until I saw that he's being praised in other reviews. Perhaps they prefer not to do business with certain people. We will respect that."
We responded:
"Hi Monica, sorry for the delay in responding as Google just published this review yesterday and notified me. Accurate and friendly customer service to every person that calls, emails, or walks into our office is our top priority. We provide this same service to everyone equally, not certain people. I would love the opportunity to discuss any ongoing issues with your mother’s account. Please have her give me a call at 337-429-5335 or stop by the office. Please have her ask for me, Blaine, the agent as I would like to speak with her personally regarding her issue. Thanks, Blaine Newby"
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Clint S.

January 13, 2023

5  out of  5
rating by Clint S.
"Blaine and his team saved me a bunch of money a month, and got me taken care of quickly. Friendly people and great service. Blythe was very helpful and responsive as well. I Definitely give my recommendation!"
We responded:
"Hey Clint! We appreciate your business!"
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Edmond Shannon

December 5, 2022

5  out of  5
rating by Edmond Shannon
"The best insurance company always convenient with no hassle I just love them"
We responded:
"Hey Edmond! Thanks for the great review! We love our customers back and want them to know we truly strive to provide a remarkable experience for everyone!"
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Stephen

November 29, 2022

5  out of  5
rating by Stephen
"Blaine is awesome! I don’t know how he did it but I saved over $100/mo for more coverage than I had with another big name company. It was quick and easy to make the swap. 5/5 would recommend!"
We responded:
"Hey Stephen! We appreciate the great review! And while saving our customers money and giving them the best bang for their buck is a top priority, we also strive to make sure you’ve got the coverage you need! Thanks for taking the time to let us review your policies, and thank you so much for choosing us for your insurance needs! -Blaine"
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Quilt Queentoo

November 25, 2022

5  out of  5
rating by Quilt Queentoo
"Quick to get back with a quote. Professional and personable. 100% satisfied."
We responded:
"Quick and friendly service is one of our top priorities! Thanks so much for the kind words!"
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Kia Washington

October 11, 2022

5  out of  5
rating by Kia Washington
"Always helps me small or big they are always just a call for help away"
We responded:
"Hey Kia! Thanks so much for the review! We are so excited to have you as a customer. It is always a pleasure speaking with you! We are glad to help with all things big or small! -Blaine"
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Angelia Cabrera-Leon

September 29, 2022

5  out of  5
rating by Angelia Cabrera-Leon
"Mr Mike and Miss Cheyenne were very very helpful. Would recommend this State farm to everyone. Everyone in the office was very friendly and helpful."
We responded:
"Hey Angelia! We think very highly of Mike and Shyann, and we are glad you do too! Thanks so much for the kind words. Helpful and friendly are two things that we place a lot of emphasis on here! We really appreciate your business!"
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Shawnette Newby

September 28, 2022

5  out of  5
rating by Shawnette Newby
"Great Grand Opening Blaine! We wish you the best in all you do!"
We responded:
"Thanks so much for coming and supporting me, Shawnette! I’m blessed to have your support!"
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D. Cash

September 22, 2022

5  out of  5
rating by D. Cash
"Great business. Trustworthy fella with a get the work done right attitude. Bet he was raised working hard mowing grass or something."
We responded:
"Hey Cash! Yep! I worked hard cutting grass even through college! I strive to bring that same kind of hard work mentality to my customers and to do it with the highest integrity. We are thankful for your business and for the kind words!"
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Ryan Snedigar

September 21, 2022

5  out of  5
rating by Ryan Snedigar
"My favorite part about working with Blaine (aside from being a great agent) is that he genuinely cares about what my goals / objectives are. Makes it easy to do business."
We responded:
"Thanks for the kind words, Ryan!"
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H L

September 21, 2022

5  out of  5
rating by H L
"Blaine is very nice and professional. He explains my insurance coverage and offers ways to lower my cost. I highly recommend this agency for your insurance needs. In 30+ years I've never been disappointed with State Farm."
We responded:
"Hey HL! 30 years is a long time! We appreciate your business and you trusting us with your insurance needs! We are always happy to help our customers stretch their insurance dollar!"